Location changing!

Posted on by on May 1st, 2010 | 0 Comments ยป

Updated May 10 2010 with all details – this is taken from the email I sent out to my clients. If you have further questions, please contact me at candice@candicermt.ca

I am currently in the process of changing office locations, and wanted to make sure I gave everyone 30 days notice of this change. My new clinic address is as follows:

Dundas University Health Clinic
438 University Avenue, Suite 104
416.598.4999
Visit their website

Please note that bookings for this office should be made with their reception staff at the number above.

My Availability for May (both clinics)

First, the most important thing: If you already have an appointment booked with me in May, your appointment is still on! If you need to change it, just let me know.

For the month of May, I will still be working at my current location, Halcyon Health, 677 Dupont St. However, I will only be available part time, on the following dates:

Monday May 10, Tuesday May 11
Monday May 17, Tuesday May 18
Tuesday May 25

Online booking is still fully functional for those dates. Please feel welcome to book an appointment. New clients are not being accepted at Halcyon – please contact Dundas University Health Clinic if you are a new client and would like to book in to see me.

I will also be available part time at my new office (see above for contact information). My hours there will be as follows:

Friday May 7th: 10-6

Thursday May 13: 10-5
Friday May 14: 10-6

Wednesday May 19: 10-6
Thursday May 20: 10-5
Friday May 21: 10-6

Wednesday May 26: 10-6
Thursday May 27: 10-5
Friday May 28: 10-6

Effective June 1st, I will be working full time at the new office with the following hours:

Tuesday, Wednesday and Friday: 10-6pm
Thursday: 10-5pm

After June 1st, my website will still be maintained (including contact information), but my online booking will no longer be available. I know this has been a popular service, and I apologize for any inconvenience this causes. The reception staff at Dundas University Health are very responsive, however, and will be sure to answer your calls promptly.


Fee Schedule and Services

The fees for massage therapy at Halcyon and at my new office are the same (eg – a 1 hour treatment is $85 with GST included). There will be a tax increase as of July 1st – as I’m sure you all know, that’s the date the HST goes into effect. Therefore, the total cost of the massage will increase in July, but only due to the tax – the before-tax price will not change.

I will no longer be offering Hot Stone massage, but all other kinds of massage (pregnancy, deep tissue, sports, etc) will be available.

I will likely be offering more infant massage classes in the future, but at the present time there are none scheduled.

Client Records (Charts)

For those of you who continue to see me at the new clinic, you will need to fill out a new health history at your first visit. This is because the new office has its own filing system. I apologize if that causes any inconvenience.

If anyone wants a copy of their current file, please contact me. In most cases you would not need a copy unless you wanted one – any other health practitioners you see will start their own file. After my current office closes, the files will be stored in a secure, locked location within my home, where only I will have access to them. Per College of Massage Therapist regulations, I must maintain a copy of your records for 10 years.

After June 1st, I will still be available at my current email address if you have any questions or concerns, or require something from your massage records.

Thank you all for being wonderful clients over the last two years! I hope to see you at my new location.

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